Terms of Service

These Terms of Service ("Terms") govern quotes, bookings, and services provided by Creative Culinary Concepts ("Creative Culinary Concepts," "we," "us," or "our"). By requesting a quote, paying a deposit, or receiving services, you agree to these Terms.

Services

We provide chef‑led catering and related services for private events, subject to availability, venue requirements, and safety considerations.

Quotes, deposits, and payments

  • Quotes are estimates based on the information you provide and are valid for 14 days unless stated otherwise.

  • A non‑refundable retainer of 30% of the estimated total is required to reserve your date.

  • The remaining balance is due 7 days before the event unless otherwise agreed in writing.

  • Final guest count, menu selections, and service timing are due 10 days before the event.

  • Additional charges incurred after final invoicing, such as overtime, rentals, or add‑on items, will be billed post‑event and are due upon receipt.

  • Applicable local taxes, fees, and payment processing charges may apply.

Changes, cancellations, and rescheduling

  • Client‑requested changes after the final count may affect pricing and feasibility.

  • If you cancel more than 30 days before the event, the retainer is non‑refundable but transferable to a new date within 12 months, subject to availability.

  • If you cancel 30 days or fewer before the event, you are responsible for costs already incurred, including perishable purchases and labor scheduled.

  • Rescheduling requests are honored where possible but are not guaranteed.

Venue and client responsibilities

  • The client must secure all necessary permits, approvals, and access to the venue, including load‑in and parking details.

  • The client must confirm adequate on‑site utilities as required for the selected menu and service style, including water, power, food‑safe preparation space, heating or cooling, and shelter for outdoor service.

  • If conditions are unsafe or unsuitable, we may adjust service or menu or suspend operations until resolved.

Rentals and third‑party vendors

  • Rentals such as tables, chairs, linens, glassware, and specialty equipment can be arranged by us or by the client.

  • The client is responsible for loss or damage to rentals from guest use after transfer of possession.

  • We are not responsible for the acts or omissions of third‑party vendors not contracted by us.

Staffing, timing, and overtime

  • Standard service windows are specified in your quote. Additional on‑site time is billed as overtime at the rate stated in your estimate.

Alcohol service

  • We do not sell or serve alcohol unless expressly included in your agreement and permitted by applicable licenses and venue rules.

  • If alcohol is served by you or a third party, you are responsible for compliance with all laws and venue requirements.

Food safety and allergens

  • We follow industry‑recognized food safety practices and maintain hot and cold holding standards.

  • Our kitchen and equipment handle common allergens. We cannot guarantee an allergen‑free environment.

  • The client must clearly communicate any allergies or dietary restrictions at least 14 days before the event, including the number of affected guests and the severity of the allergy.

Leftovers

  • To protect guest health, perishable leftovers not maintained under our control may be discarded at our discretion.

  • Once food is released to the client after service, the client assumes responsibility for safe handling.

Photography and marketing

  • We may photograph food and setups for portfolio or social media. We will not share identifiable images of private guests without permission. You may opt out by notifying us in writing before the event.

Limitation of liability

  • To the fullest extent permitted by law, our total liability for any claim arising from the services shall not exceed the amounts you paid for the event giving rise to the claim.

  • In no event are we liable for incidental, indirect, special, or consequential damages.

Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including severe weather, natural disasters, utility failures, labor disputes, transportation interruptions, or government actions. The affected party will notify the other and resume performance as soon as practicable.

Governing law and dispute resolution

These Terms are governed by the laws of the State of Alaska. The parties will first attempt in good faith to resolve disputes through discussion, then non‑binding mediation in Anchorage, Alaska, before pursuing litigation.

Changes to terms

We may update these Terms from time to time. The version in effect at the time of booking applies unless otherwise agreed in writing.